By kashifShrimp
We just deployed our site to production using DO Apps. We have a django app, I have followed is instructions and added the DO App link there and correctly added the CNAME record at Namecheap. The website is only accessible if I click the link. It is not available in incognito mode.
The error message in incognito mode is.
DNS_PROBE_FINISHED_NXDOMAIN
Any idea why this is happening?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Sent a support request but I think due to the holidays the response will be slow.
It’s been more than 10 hours. The platform is stable at www.example.com but when users type example.com I still see this error.
DNSPROBEFINISHED_NXDOMAIN
DNS changes can take some time to propagate, and negative hits can be cached. While the cache time for an NXDOMAIN can very, the cached record will generally expire after 30m. If this is still giving you trouble after 1 hour, please contact support and include the domain and app you’re having trouble with.
So Namecheap does provide the Cname flattening via adding alias name. I tried adding the alias name and the error at my root domain (example.io) changed.
ERR_SSL_VERSION_OR_CIPHER_MISMATCH
What’s the reason for this and how can I resolve this issue?
In the second scenario, If I use the digital ocean DNS record service does that mean the Cname and other TXT record has to be moved to DO also? I really don’t want to do that since we are running our email service via those records and some other stuff.
Become a contributor for community
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
DigitalOcean Documentation
Full documentation for every DigitalOcean product.
Resources for startups and SMBs
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
The developer cloud
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Get started for free
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.