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DO account locked, but no support ticket?

Posted on May 20, 2018

So for some reason my DO account has been locked, which is very frustrating as I am using my droplet to host a bot used by my discord community of several thousand people, and while my account is locked the bot is offline.

The message I received stated that a support ticket had been made to resolve the issue, but upon checking the support page, there are no open or closed tickets.



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We’re sorry for the trouble. You can open a new support ticket on your account from the control panel or by emailing contact@digitalocean.com from the email address on your account.

I have done already, and nothing’s come back to me yet.

Yep. me too. Apparently Digital Ocean is just locking accounts for verification and walking away.

If I ever manage to get my code off my droplet and will NEVER use this morons again.

In the mean time I suggest you hit their Facebook page and give them a one star review and a comment.

Maybe that will wake them up.

https://www.facebook.com/DigitalOceanCloudHosting/

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