Question

Do DigitalOcean take snapshot monthly ?

Posted December 8, 2021 102 views
DigitalOcean

Hello my vps is hacked can i recover monthly snapshot ? I don’t take any snapshot in my vps but i think DigitalOcean will have backup my vps monthly
My vps ip: 206.189.144.237

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2 answers

Hello @hotrohocforex ,

Once the Droplet is destroyed, all the data on it will be purged and deleted from our platform. We absolutely will not have any copy of your information or data with us. You can enable Backups & Snapshots from your end.

Backups are always associated with the Droplet, the moment you destroy the Droplet, backups will also be removed and purged. Snapshots work opposite, they will still be on your account even after the Droplet is removed.

Once you enable Backups, there will be an event of Backup that occurs automatically weekly once on your Droplet. However, Snapshots are to be taken manually at a specific given point of time. DigitalOcean, does not provide them automatically without enabling.

Refer to below links:

https://www.digitalocean.com/docs/images/snapshots/
https://www.digitalocean.com/docs/images/snapshots/how-to/

https://docs.digitalocean.com/products/images/backups/
https://docs.digitalocean.com/products/images/backups/how-to/

Hope this helps!

Cheers,
Sri Charan

Hi @hotrohocforex,

Usually, DigitalOcean does not create snapshots of customer droplets just because it’s the responsibility of the customers to do them themselves with the available features that are offered like Backups & Snapshots.

Having said that, I’ve seen cases where backups have been found when asked but I’m not sure for the timeframe. The best you can do is open a support ticket with DigitalOcean and ask them to check this for you. It’s possible they are able to find an older backup of your droplet but it’s not guaranteed.

Please reach out to DigitalOcean’s amazing support team who will be more than happy to assist you!

https://www.digitalocean.com/support/

Hope that helps!
- KFSys.