I dont actually want to write here, but seem like my questions are ignored in support.

I actually had a droplet in disconnected network state, if DO decided to discounect I guess I had no choice BUT! I have to backup data , To backup data I need to access tools like SFTP , PHPMYADMIN ,

Websites are down and clients are complaining , some contracts got even cancelled.

My questions and complains are ignored and I am very unhappy with it.