DO wont let me save data from disconnected network droplet

I dont actually want to write here, but seem like my questions are ignored in support.

I actually had a droplet in disconnected network state, if DO decided to discounect I guess I had no choice BUT! I have to backup data , To backup data I need to access tools like SFTP , PHPMYADMIN ,

Websites are down and clients are complaining , some contracts got even cancelled.

My questions and complains are ignored and I am very unhappy with it.


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well, its a reason for me to hate digital ocean from thjis moment. my clients will rape me.

=)) i was ignored too. Waiting for almost 3 days, no solution ! I check tickets every 1hr and nothing happen. My droplet exists in DO for 4 years :((