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Does anyone know what the response time for tickets is at the moment?

Posted August 4, 2017 1.8k views
UbuntuMySQL

I have send a ticket over 3,5 hours ago and still no reply?

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maartend35f46c3
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3 answers
Woet August 4, 2017

DigitalOcean does not charge enough to justify a support SLA, it’s best effort, up to 48 hours.

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maartend35f46c3 August 4, 2017

ticket id: 490358

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maartend35f46c3 August 4, 2017

ok thats a long time....

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