Domain name not resolving,Kindly help

January 27, 2017 596 views
DigitalOcean DNS Ubuntu 16.04

i have pointed my name-server as expected and it has reflected on whois data as shown

Domain Name:
Domain ID: 393120-KENIC
WHOIS Server: 
Referral URL: 
Updated Date: 2017-01-26T02:32:34.069Z
Creation Date: 2016-10-19T13:49:51.528Z
Registry Expiry Date: 2017-10-19T13:49:51.595Z
Sponsoring Registrar: KWE
Domain Status: ok
Name Server:
Name Server:
Name Server:
DNSSEC: unsigned
>>> Last update of WHOIS database: 2017-01-27T08:20:30.585Z <<<

but on ping i get the following

ping: unknown host

It has been like 3days now, i was expecting the delay in DNS cache to have cleared by now, but still am stuck over here

Kindly assist

  • Could you show us what DNS records you've created in the DigitalOcean control panel? As far as i can tell, everything is set up correctly, but you in fact have no A or AAAA records for the name, so it is not possible to ping what does not exist.

    If nothing else is wrong, you just need to create one or two records, and it should start working almost immediately.

    $ dig +short soa 1485502332 10800 3600 604800 1800
    $ dig +short ns
    $ dig +short aaaa
    $ dig +short a
  • Thanks so much, i had completely forgotten on this one

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