Domain name not working (blank page)

May 20, 2015 2.3k views
DNS DigitalOcean

Hello everyone,

I'm trying to setup a domain name purchased on GoDaddy with my DigitalOcean droplet. So far, here's what I've done :

  • Added the DigitalOcean nameservers (NS) in the Godaddy panel

  • Setup the domain in DigitalOcean for my droplet

If I ping the domain name, here's what I get :

PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=54 time=32.050 ms
64 bytes from icmp_seq=1 ttl=54 time=31.006 ms
64 bytes from icmp_seq=2 ttl=54 time=30.818 ms
64 bytes from icmp_seq=3 ttl=54 time=32.044 ms

The IP adress is correct, it's pointing to my droplet's IP. However, if I try to access the website by typing the domain name, it won't work. I only get a blank page.

If I type the IP adress its pointing to directly, it works though.

Any idea on what I'm doing wrong? Am I missing a key step?

Thank you all for your help.

  • Bookmark the following website, it'll help you check if the DNS changes were propagated throughout the world:

  • Thank you very much for the link, I'll definitely bookmark that! I just ran the test and got all green lights, checked my website and now it works. :)

3 Answers


You need Apache2

sudo apt-get install apache2


cd /etc/apache2/sites-enabled
nano 000-default.conf

Check if you see this

<VirtualHost *:80>
        # The ServerName directive sets the request scheme, hostname and port that
        # the server uses to identify itself. This is used when creating
        # redirection URLs. In the context of virtual hosts, the ServerName
        # specifies what hostname must appear in the request's Host: header to
        # match this virtual host. For the default virtual host (this file) this
        # value is not decisive as it is used as a last resort host regardless.
        # However, you must set it for any further virtual host explicitly.

        ServerAdmin webmaster@localhost
        DocumentRoot /var/www/html

        # Available loglevels: trace8, ..., trace1, debug, info, notice, warn,
        # error, crit, alert, emerg.
        # It is also possible to configure the loglevel for particular
        # modules, e.g.
        #LogLevel info ssl:warn

        ErrorLog ${APACHE_LOG_DIR}/error.log
        CustomLog ${APACHE_LOG_DIR}/access.log combined

        # For most configuration files from conf-available/, which are
        # enabled or disabled at a global level, it is possible to
        # include a line for only one particular virtual host. For example the
        # following line enables the CGI configuration for this host only
        # after it has been globally disabled with "a2disconf".
        #Include conf-available/serve-cgi-bin.conf

# vim: syntax=apache ts=4 sw=4 sts=4 sr noet

Everything should work fine. If you still see a blanc page, wait 24h (DNS need some time)

You save HTML files here : /var/www/html

If you need PHP and MySQL just ask

  • Hello,

    thanks for the fast reply! I forgot to mention that I selected the one-click install of LAMP when I created the droplet, so I already have Apache2, PHP and MySQL.

    I did put the files in the /var/www/html, and I'm sure that they're in the right place since I can see the website when I type the IP adress directly.

    I suppose that the only thing I can do is wait then, I didn't know the the DNS needed that much time.

Your domain works, it was DNS, it takes some time

Dns can take anywhere from 30 min - 48 hours, most of the time its pretty quick but for some people it has taken 48 hours, your just at the mercy of how busy the internet is

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