Domain Will Not Connect.

June 19, 2017 1.9k views
Apache CentOS

My website will not connect when I go to my domain -
I have been looking around and have been unable to find a solution to my problem.
I am also using the Sentora Control Panel.


2 Answers


From what I can see on my end, it looks like you’ve not yet setup your DNS records, specifically your A and CNAME entries.

You’ll need to add an A entry for the main domain that points to your Droplet’s IPv4 IP and a CNAME that overlays www on top.

That’d look something like this:

A       @       DROPLET_IP
CNAME   www

You’d replace DROPLET_IP with your Droplet’s IPv4 IP and with your domain. You’d then need to allow the DNS to propagate. In some cases, this will be instant, it others it can take as little as a few minutes up to a few hours.

@jtittle Turns out the issue is not solved. My domain works on my phone, but not on my PC.

  • @GSYWebsites

    When I visit I’m seeing the standard Sentora index page consisting of:

    Your hosting space is ready…
    Your web hosting space is now active and ready to be used.
    To get started:
    Login to your Sentora account
    Create an FTP account
    Replace or delete this file (index.html)
    Thank you for using Sentora to manage your hosting!
    For more information and help using Sentora please visit:
    Kind regards,
    Your hosting company.

    So everything looks to be working (including the www variant). It may be that you need to allow the DNS to fully resolve. In most cases, DNS resolves instantly, though it can take anywhere from a few minutes to a few hours, up to 24-48 hours.

    You can try flushing your browser cache and rebooting your modem if you’re able. Some ISP’s heavily cache requests, so since you accessed the site before making the changes, it’s possible that request was cached and you’re not able to view it just yet.

    You’re most likely able to view it on your phone as most cell providers don’t cache as heavily (my experience).

    • Thanks for the reply, the issue seems solved now. Also I’m not sure why it posted so many times so I apologise for that.

      • @GSYWebsites

        No problem at all, happy to help :-).

        About the time you were replying, we were experiencing an issue with the community, so many posts were marked as pending until the issue was resolved. Once it was, all the pending posts were published.

        I’ve cleaned up the other posts, so no worries :-).

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