If you can still access your droplet through control panel console then you may still have the ability to connect out from your droplet.

Trying running ping google.com and see if you get a response.

If so, you can use the scp utility to move your MySQL files to another server for backup and then re-provision your droplet.

Thanks all you guys for supporting me.

I cannot ping google from my web console panel –> ping: unknown host google.com.

I check the status of network via

“sudo /etc/init.d/networking status –> still active with green icon.

Seem that Digital Ocean prevent my droplet connect to outside.

I see my droplet is still OK according data.

How I can enable this network or re-configured network. Or waiting the technical supports from Digital Ocean?

How can I do next?

Thanks,

i have 4 droplet and offline, can’t use on button… create ticket and until now, not yet answer…