Question

Droplet Creating failed "You do not have permissions to perform this action."

Hi,

While I was trying to create a new droplet I got an error “You do not have permissions to perform this action.”

I don’t understand, what permission?

Details about the droplet I wanted to create:

  • Distribution: Ubuntu 18.04 LTS x64
  • Plan: Basic, Regular Intel with SSD, $5/mo
  • Block storage: not added volume
  • Datacenter region: Frankfurt
  • No additional options selected
  • Authentication: with SSH keys
  • Doesn’t changed hostname
  • No tags added
  • Not enabled backups
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Hi there,

I’ve just tried creating a new Droplet under the Frankfurt region and it seems to be working as expected.

Are you trying to create a Droplet under your personal account or a team account? If it is a team account not that you need to be either an Owner or a Member of the team, as if you have a Biller role, you would not be able to create Droplets.

If you are still seeing the problem, I could suggest reaching out to the DigitalOcean support team who would be more than happy to assist you with your account issue:

https://www.digitalocean.com/support/

Hope that helps! - Bobby.