Today I received an email that my droplet has been locked due to a DDoS attack and outdoing traffic from my server. The email suggested I should look into the support section and respond to the ticket - however there was no ticket.
On the general DO user panel when selecting the Droplet in question it showed “We are sorry to inform you that this Droplet has been locked by DigitalOcean Staff. All of your virtual servers are still active and there have been no changes. We have opened a support ticket with you regarding the cause of this lock.” and I could not access the Droplet.
Fine, so I opened a ticket as there was none. The first reply was very generic and actually no real support except for a standard text saying I should hire someone from Cloudflare or setup up with a link to an article in order to protect myself from DDoS attacks -I assumed my server was causing an attack and not being attacked?
Support hasn’t answered since then. The email also suggested to duplicate my droplet and enable it again. However I doubt I can duplicate it with the droplet being locked?
Not sure whether I am missing something here?
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