Droplet not creating a local IP

I put in a ticket on this 4 days ago, I have not received a response.

But, my droplet is not pingable on the local network ip that is assigned to it on the droplet interface.

If you do an ifconfig command, you can see that the eth1 virtual network adapter is NOT generated like it does on my other servers.

The problem persists with a reboot.

Need an answer to my ticket: https://cloudsupport.digitalocean.com/s/case/5004P00001DAFloQAH