Droplet showing as down even though it is active

June 24, 2016 730 views

I went to check my droplet stats today, and couldn’t as it said the droplet was powered down. It is definitely powered, as I am currently viewing the webpage it is hosting, and ssh'ed into it.

I have since hit the “power on” button. I just want to make sure there aren’t any possible negative side effects from having done this. Any thoughts?

1 Answer

There should not be any negative side effects of clicking “power on” in this situation as the command would be rejected by the hypervisor since your droplet is powered on. This type of a mismatch between the control panel and hypervisor is exceedingly rare. I would strongly recommend opening a ticket with our support team even if the issue has been resolved as they will want to investigate this further.

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