Today, my droplet stopped working for exactly 5 minutes; during this time, all of my applications disconnected. I can confirm that the droplet was not out of resources, and application logs do not show any errors, except network error, which forced my web sockets to disconnect. I was not able to find any errors in kernel logs; however, this is what the graphs show: https://i.imgur.com/6coEXwU.png
How can I find out what happened?

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1 answer

Hello,

Sorry for the issue! In order to dig in more, we request you to open a ticket to your customer support team, who can access your account and provide some insights.

https://www.digitalocean.com/support/

Cheers,
Sri Charan

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