Droplets failing regullary

January 14, 2016 1.8k views
Security DigitalOcean
terion
By:
terion

I'm experiencing problems with droplets in third time.
Having a droplet set up from a base image (ubuntu 14.04 with lemp) running for a while and without any changes to system:

  1. Droplets change their RSA fingerprint with time. More or less often. This is not normal.
  2. ssh-key auth stops working. SSH begins to ask password (that I don't have). And after reseting root password via admin panel - new root password doesn't work too. After restart Mysql also failed. Console access also stopped working.

Again: this is not first droplet that fails like this and I do not do any changes to system.
This is VERY confusing and with such fails I just can't use DO in production.
This needs some reaction from DO support.

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2 Answers
jarland MOD January 14, 2016

Hi there!

You're right, the host keys changing constantly is definitely not normal. Are you by chance logging in with a hostname instead of the droplet IP address? My concern here is that maybe you're intermittently resolving the hostname to a different IP address and perhaps not always connecting to the same server.

As for MySQL failing, that would likely be a different issue and should be approached from a separate angle than that of the SSH host keys.

As for the console, what happens when it stops working? Do you get any error messages?

If I can be of any further assistance, please be sure to let me know.

Kind Regards,
Jarland
Platform Support Specialist

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terion January 16, 2016

Not working console means that it requires root password and that was sent be reset is not accepted

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