Related

How do I edit permissions of a folder/file as shown? Question Question
Why is D.O. so against Tor? Question Question

Question

Droplets failing regullary

Posted January 14, 2016 2.4k views
SecurityDigitalOcean

I’m experiencing problems with droplets in third time.
Having a droplet set up from a base image (ubuntu 14.04 with lemp) running for a while and without any changes to system:

  1. Droplets change their RSA fingerprint with time. More or less often. This is not normal.
  2. ssh-key auth stops working. SSH begins to ask password (that I don’t have). And after reseting root password via admin panel - new root password doesn’t work too. After restart Mysql also failed. Console access also stopped working.

Again: this is not first droplet that fails like this and I do not do any changes to system.
This is VERY confusing and with such fails I just can’t use DO in production.
This needs some reaction from DO support.

Add a comment
terion
By:
terion
Add a comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
2 answers
jarland January 14, 2016

Hi there!

You’re right, the host keys changing constantly is definitely not normal. Are you by chance logging in with a hostname instead of the droplet IP address? My concern here is that maybe you’re intermittently resolving the hostname to a different IP address and perhaps not always connecting to the same server.

As for MySQL failing, that would likely be a different issue and should be approached from a separate angle than that of the SSH host keys.

As for the console, what happens when it stops working? Do you get any error messages?

If I can be of any further assistance, please be sure to let me know.

Kind Regards,
Jarland
Platform Support Specialist

Reply Report
terion January 16, 2016

Not working console means that it requires root password and that was sent be reset is not accepted

Reply Report
Submit an Answer

Related

Looking for something else?

Ask a new question Search for more help