Email address not valid anymore of the Digital ocean account

March 31, 2016 1.3k views
DigitalOcean FAQ

I registered digital ocean with an email address not valid any more. and I cannot get access to that account, how to solve the problem? I am worried about my credit card.

1 Answer

Please open a ticket with our support team by sending an email to contact@ Please provide as much information as possible (domains, IP address, etc) since your ticket will not be automatically associated with your account. Our team can assist you in regaining access.

  • Hi, thank you for your help, but what is the complete email address? Should I mention the IP address, in the email?

    • it’s a @digitalocean email address. This will open a support ticket with our team. Yes provide as much detail as you can as the team will have to use this to locate and identify your account.

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