By dwijadas
Support is horribly slow and irresponsible.
Our outgoing emails are blocked without any notice and support team wont respond for more than a week. We run a food delivery platform and without outgoing email its in complete mess.
I dont know why support wont reply to the ticket. I strongly recommend people not to signup for their service for serious business. I think support team doesnt give priority to small droplet owner. or they want us to move away from them.
Its really horrible. I will move out soon but not with current mess. Hopefully some one reading this from DigitalOcean and come to rescue me.
[#501801] Outgoing emails not working
Thanks…
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If email deliverability is so important to you, why don’t you use a service like SendGrid?
And why is it so ? Why do I need to pay for another service ? Is that an excuse to block the email service ?
I may move up to something better once I start generating revenue from the platform. In fact ditch digitalocean and move to EC2. At least amanzon support responds to your query within 24hrs.
I am so, I wait for 3 days but no continue answer. Email cannot send to my custumer from Droplet. My ticket #515054
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