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error in domains, A record and www not working
Hello, im trying to link my domains but error DNS_PROBE_FINISHED_NXDOMAIN shows up. I contacted my domain provider and they sent me two screen shots and said that there is an error in the mx record and www a record and tha I should contact my hostprovider (digitalocean) and like link it to it? thats what I understood. Hope you could help me, below are the two screenshots sent by the domain providers, best regards and thank you in advance!
their message:
Estimado Usuario:
Primeramente un cordial saludo. Hemos sido notificados de tu petición de soporte.
Cynthia, los tres funcionan bien en términos de apunte de DNS. Aquí puedes verlo:
http://adjuntos.hospedando.com.mx/mauubg6
Sin embargo, también los 3 tienen problema con el A record y el WWW como puedes ver aquí:
http://adjuntos.hospedando.com.mx/rx3JpIc
Debes escalarlo a tu proveedor de hospedaje, porque la primera imagen muestra que el dominio apunta a donde especificaste, pero el servidor no lo resuelve.
Puedes revisar esto por ti misma en www.intodns.com
Saludos,
Departamento de Soporte
Enlace Nivel 2
Hospedando.Com.Mx
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edited by MattIPv4
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Whois on IRC returns IP instead of domain
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