Error: There was an error connecting to the server, Please verify the settings are correct.

Question

Before i forget my droplet is Running Ubuntu 14.04, with a LAMP stack.

I’m trying to activate a Wordpress Theme called Gauge on my Website, the theme was send via SFTP to my server. Every time i activate the theme i get the:

Error: There was an error connecting to the server, Please verify the settings are correct.

I contacted the Ghost Pool ( creator of the theme ), and they said this is a server error, and i’m the only person so far who had this problem. The problem is i have absolute no idea on what to do.

Any ideas on what to do? Thanks in advance!

Answer 1

JonsJava October 21, 2014

run this, and tell me if it fixes things:

chown www-data:www-data /var/www/ -R

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decaobr October 21, 2014

Thank you very much, this solved the problem, the group was already www-data, but the owner was Root and this was the problem. Again thanks!
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VVHY March 9, 2015

JonsJave Thank you. it works for me too. :)
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rhpc March 13, 2015

Thanks so much!
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josempj September 14, 2016

Thank you @JonsJava
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matchartproduction July 6, 2017

wow..this save my day..haha
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Arkwell May 10, 2018

Thanks :)
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Answer 2

decaobr October 21, 2014

Thank you very much, this solved the problem, the group was already www-data, but the owner was Root and this was the problem. Again thanks!
Reply Report
VVHY March 9, 2015

JonsJave Thank you. it works for me too. :)
Reply Report
rhpc March 13, 2015

Thanks so much!
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josempj September 14, 2016

Thank you @JonsJava
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matchartproduction July 6, 2017

wow..this save my day..haha
Reply Report
Arkwell May 10, 2018

Thanks :)
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Answer 3

decaobr October 20, 2014

So here’s the error.log:

[Mon Oct 20 06:37:07.587446 2014] [mpmprefork:notice] [pid 13336] AH00163: Apache/2.4.7 (Ubuntu) PHP/5.5.9-1ubuntu4.4 configured – resuming normal operations
[Mon Oct 20 06:37:07.587484 2014] [core:notice] [pid 13336] AH00094: Command line: ’/usr/sbin/apache2’
[Mon Oct 20 08:05:47.538338 2014] [:error] [pid 20593] [client 189.47.110.5:54240] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104, referer: http://testado.com.br/wp-admin/themes.php
[Mon Oct 20 08:05:47.538693 2014] [:error] [pid 20593] [client 189.47.110.5:54240] PHP Fatal error: Call to undefined function screenicon() in /var/www/testado.com.br/publichtml/wp-content/plugins/ssh-sftp-updater-support/sftp.php on line 139, referer: http://testado.com.br/wp-admin/themes.php
[Mon Oct 20 08:06:27.484599 2014] [:error] [pid 20593] [client 189.47.110.5:54276] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104
[Mon Oct 20 08:06:27.484888 2014] [:error] [pid 20593] [client 189.47.110.5:54276] PHP Fatal error: Call to undefined function screenicon() in /var/www/testado.com.br/publichtml/wp-content/plugins/ssh-sftp-updater-support/sftp.php on line 139
[Mon Oct 20 08:06:30.802334 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104
[Mon Oct 20 08:06:30.852789 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/functions.php on line 200
[Mon Oct 20 08:06:30.872747 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 103
[Mon Oct 20 08:06:30.872770 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 104
[Mon Oct 20 08:06:30.872782 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872793 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872804 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872829 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872843 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872854 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 105
[Mon Oct 20 08:06:30.872866 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 106
[Mon Oct 20 08:06:30.872877 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 106
[Mon Oct 20 08:06:30.872888 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 107
[Mon Oct 20 08:06:30.872919 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 109
[Mon Oct 20 08:06:30.872931 2014] [:error] [pid 20592] [client 189.47.110.5:54277] PHP Warning: Division by zero in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/inc/style-settings.php on line 110
[Mon Oct 20 08:06:35.893643 2014] [:error] [pid 20588] [client 189.47.110.5:54281] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104
[Mon Oct 20 08:06:35.893969 2014] [:error] [pid 20588] [client 189.47.110.5:54281] PHP Fatal error: Call to undefined function screenicon() in /var/www/testado.com.br/publichtml/wp-content/plugins/ssh-sftp-updater-support/sftp.php on line 139
[Mon Oct 20 09:49:06.674342 2014] [:error] [pid 20903] [client 157.55.39.101:10546] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104
[Mon Oct 20 09:49:07.102210 2014] [:error] [pid 20975] [client 104.131.225.82:38821] PHP Warning: mkdir(): Permission denied in /var/www/testado.com.br/publichtml/wp-content/themes/gauge/lib/redux-framework/ReduxCore/inc/class.reduxfilesystem.php on line 104
[Mon Oct 20 10:02:42.913699 2014] [:error] [pid 21024] [client 66.249.65.143:49799] PHP Fatal error: Call to undefined function getheader() in /var/www/aprimorada.com.br/public_html/wp-content/themes/Newspaper/index.php on line 6

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