And get an email that says “Your sign in attempt seems a little different than usual…” Is it normal?
Ok, I can’t really assure this has happened everytime but I don’t remember a time when I was logged in straight in with my username and password.
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UPDATE: Apparently the problem is that ad blockers can also block DO’s “Trust this device” function. Here’s the full text of the reply that I got on my support ticket:
I don’t recall turning on an ad blocker on my Linux Chrome (chromium-browser), but maybe it’s enabled by default. I don’t care enough to set up 2FA, so I’ll continue to paste in verification codes on the rare occasions when I want to log in to DO.
I’m having the same problem. I’ll file a support ticket, but for the sake of those searching the forums for keywords, here is the full text of the messages on the DO login page and in their email messages. This way a search for any piece of text from those messages should pull up this thread.
Here’s the message as it appeared on my browser, from the web page “https://cloud.digitalocean.com/login/verify”.
Here is the first email message:
I logged out, closed the browser, and tried again. Despite a time difference of only a few seconds, I got an identical message on the browser (“Verify it’s you…We’ve sent a verification code…”). A few minutes later, a second e-mail arrived. The second email was identical to the first, except for the six-digit code and these three lines:
Good luck to those who are also having this problem. Again, I’m handling it by filing a support ticket.
I found an easier solution. I just stopped using Digital Ocean. I moved all 35 of our servers to Vultr and problem is solved.
DO shouldn’t be implementing security that blocks me from accessing MY DATA unless they are sure they know what they are doing. They clearly don’t and I don’t trust them because of it.
EDIT: btw… this has been happening since email verification was implemented. This is not a new problem.
Same issue. I wan know how to close it.
Same here. What’s going on?
the same… furthemore code not valid often, no matter how often i ask to resend it
I’m also having this situation, I thought this is normal since I’m new here. When I close my browser it will automatically logged out from DO, have to login again each time, and sometimes I have to use verification code, maybe twice a day it asking verification code.
Hi @decimoseptimo
Are you using connecting via VPN/Tor/proxy, when logging into your account? Or are you using incognito every time you login?
I’ve never seen this, but I’m using the two-factor-authentication (2FA).
EDIT: Or are you connecting via mobile network, which might be throwing around it’s IP-addresses, which triggers DigitalOcean’s security system.