Failed to establish a connection to the console.

November 24, 2014 2.4k

On setting up console for MEAN, I am receiving errors. Failed to establish a connection to the console. Please reload.

Can anyone help in this

1 comment

asb MOD November 24, 2014
If you are receiving that error repeatedly and you are unable to use the web console, please open a support ticket so that the team can investigate.

1 Answer

jschwenn MOD February 16, 2016

Hey there,

There are a few scenarios where console access is difficult or impossible:

If you are behind a restrictive firewall. opening ports 6000-7000 will usually clear this up.
If you are on a network with a double-NAT configuration.
If you are behind a web-proxy (almost all mobile broadband connections configure a proxy).
If you are on a satellite or other high latency connection as this can cause timeouts.
Some security suites (Norton, etc) invisibly proxy web connections which cause issues.

Happy coding,

Jon Schwenn
Platform Support Specialist
DigitalOcean

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