Failed to process Credit Card

  • Posted January 2, 2015

We bought service on Oct, 2014. The auto-pay on 1 Nov, 2014 and 1 Dec, 2014 are fine. However, it cannot be paid on 1 Jan, 2015. Will the auto-pay become expired for 3 month?


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Same things is happening for a long time for us, every month I have to replace the card to make payment.

MasterCard is not working, PayPal with infinite progress not working too. But on Amazon AWS all works fine…

I have the same issue. I’ve also tried via Paypal and it does’nt work neither while I’ve just paid three other services using the same card !

Same thing for me. Each month I have to delete my card and re-add it with the exact same information. It’s really irritating.

This happens from time to time from what I’ve experienced in the past 2-3 years (going on 3 - can’t believe it’s been that long!). Check your Credit/Debit card, make sure it’s valid and then try to add it again through the DO CP.

Most of the declines I’ve experienced are due to the CCV being incorrect for the card I had on file.