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Failed to renew SSL

Posted on May 6, 2019

Anyone can help why the renewal was failed :

Cert is due for renewal, auto-renewing… Plugins selected: Authenticator apache, Installer apache Attempting to renew cert (tbina.com) from /etc/letsencrypt/renewal/tbina.com.conf produced an unexpected error: HTTPSConnectionPool(host=‘acme-staging-v02.api.letsencrypt.org’, port=443): Max retries exceeded with url: /directory (Caused by NewConnectionError(‘<urllib3.connection.VerifiedHTTPSConnection object at 0x7ff9cae9a518>: Failed to establish a new connection: [Errno -3] Temporary failure in name resolution’,)). Skipping. All renewal attempts failed. The following certs could not be renewed: /etc/letsencrypt/live/tbina.com/fullchain.pem (failure)

Thanks for anyone who try to help



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Hello,

What I could suggest is testing the connection to the letsencrypt api server. You could do that with these two commands:

traceroute acme-staging-v02.api.letsencrypt.org

And:

telnet acme-staging-v02.api.letsencrypt.org 443

Note that you need to run those two from your droplet.

Also if the connection is successful I would recommend trying to run the renewal manually.

Hope that this helps! Regards, Bobby

try to ping a public domain (e.g. google.com) from your droplet. If it failed, try to ping a well known IP address (e.g. 8.8.8.8) if it also failed, then you have connection issue. . But if ping an IP is success, then you have DNS issue. . from my previous experience, I face similar issue due to DNS resolution failed. When repair the DNS in my instance ( I change my server DNS to Google DNS), the problem is then fixed. . re-check and re-setup your DNS configuration from your droplet.

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