Failed to use filezilla

August 13, 2017 2.1k views
DigitalOcean Ubuntu 16.04

Hi.. i need your help.. i still failed to upload my files to server with filezilla. i asked for many people in internet what no answer can solve this problem..

Status: Connected to Error:

Received unexpected end-of-file from SFTP server Error: Could not connect to server
i use user:root

pswd: from you email
protokol: shtp
host : help me please…
until now my website failed to online. thanks.

4 Answers


I think by default root is not allowed to use SFTP, create a new user and give it a password then try again.

Hope this helps.

thanks for your reply…

sorry, i am newbie in sftp.. can you tell me how to create a new user and password ?



i not understand why filezilla cannot connect to server. i try in vultr and use root as a username.. and can connect.. what a wrong with digital ocean ?? is password wrong ? or any else ??

hi.. i got problem here..
i use root as username.. then i point my domain (dns changed to digital ocean).. why my domain name not appear on server..
so, where can i upload my file to my domain. ?

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