Question
"Failed to verify domain dns ownership" when trying to add a custom subdomain to space
- Posted on October 31, 2023
- DigitalOcean SpacesDNS
Asked by Gevorg
I have a domain example.com, and created a subdomain with ns records
Added the subdomain in Digital Ocean Domains page, with current records
Now when I am trying to add that subdomain as a custom domain for a space
I am getting this error “Failed to verify domain dns ownership”
How can I solve this problem?
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
Featured on Community
Get our biweekly newsletter
Sign up for Infrastructure as a Newsletter.
Hollie's Hub for Good
Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.
Become a contributor
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Hey @gevorgfish,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your issue!
Hope that helps!
Hey @gevorgfish,
As far as I can tell your DNS is setup correctly:
Are you still seeing that problem?
If so, please reach out to the DigitalOcean support team who will be able to further assist you with this issue!
Hope that helps!
- Bobby.