Files on the server loads only when it is accessed through www

  • Posted on January 28, 2015
  • ChempoAsked by Chempo

So I have image on the server located in the images folder.

It serves as a Thumbnail when my site is shared on social media.

But, it can only be viewed when you go to my site with www:

and if you remove www it shows 404:

Does anybody know what is the problem? What do I need to do to fix this?

Thanks in advance.


My droplet is on Ubuntu 14.04

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Open a console terminal and type:

cd /etc/apache2/sites-available

I don’t know how you setup your website via configuration but open the correct file that’s associated with

In there, there will be a line that probably says:


Underneath it, add this:


Save and restart apache2

service apache2 restart

Hopefully, that should allow web requests with and without www.