Frozen at Starting switch root centos 7.3.1611

Posted July 2, 2017 13.1k views

I turn off my vps after that i turn on it, but when i see on console, it frozen at starting switch root and i can’t access my vps and can’t do everything on it, if can’t access it, i can do something else to get data on it, bcease i only want to get data on it. Can anyone help me? Thank you so much

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Submit an Answer
1 answer

Hi @phamphihungbk

It looks like you have a corrupted initramfs. You should open a ticket with support (via the control panel) and request the “Recovery Image”.
That would make it possible to boot up the server, but you would probably need to setup a new server and migrate all your data and configuration from the old one - unless you’re experienced in debugging CentOS, then you might be able to recover.