Question

FTP lOGGING IN ERROR

Posted June 2, 2020 298 views
Logging

I can’t seem to add plugins to my wordpress website. It keeps on telling me that i HAVE. A wrong hostname & FTP Username & Password combination. It’s the first time im experiencing this as I normally host with Digital Ocean and the problem has never arisen.

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1 answer

Hello, @1075b2da79e

Could you please confirm if you’re using SFTP and not FTP to connect to your droplet? Keep in mind that FTP is now allowed due to security measures and you need to use SFTP in order to transfer your files.

Also make sure that you’re using the correct IP address, Password and Username to connect. If you’re not using PasswordAuthentication to connect your droplet you can configure the ssh_key in FileZilla as well or enable PasswordAuthentication however this is not recommended.

You can check this article on how to use FileZilla in order to transfer files and manage files:

https://www.digitalocean.com/community/tutorials/how-to-use-filezilla-to-transfer-and-manage-files-securely-on-your-vps

Hope this helps! Let me know how it goes.

Regards,
Alex

by Pablo Carranza
This article will teach you how to use Filezilla to transfer and manage files securely on your VPS.
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