Getting access denied message while logging into root account of droplet using Putty

I have created a droplet and got root account and password on e-mail. While logging into droplet using Puttty on windows 7 machine after I type password and carriage return I get access denied message.

How do I get past this error message?

I have not setup any SSH keys while creating droplet.

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make sure you do not use CTRL + C and CTRL + V the password into Putty. straight type it out, even if you cant see it.

Any update from the DigitalOcean team? I see only users posting comments about it. I am facing the same issue.

Thanks, Sanjay

The same issue,

I can access the droplet from the dashboard console but cannot access via Putty (for root).