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getting error "NRPE: Unable to read output"

Posted February 4, 2021 644 views
MonitoringInfrastructure

I am using nagios for monitoring my infrastructure. the nagios server is on OEL 7 whereas the client is OEL 6. After setting up both the servers, i’m getting error “NRPE: Unable to read output”. The port 5666 is open from client. I am able connect the client as well using command “/usr/local/nagios/libexec/checknrpe -H <IPAddress>” and getting the output as well.

please help!

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joshimithilesh02
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joshimithilesh02

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bobbyiliev February 4, 2021

Hi there @joshimithilesh02,

There is a good article on the Nagios website with steps on how to troubleshoot that error:

https://support.nagios.com/kb/article/nrpe-nrpe-unable-to-read-output-620.html

In most cases, I believe that it is the plugin that requires sudo privileges. To allow that you could use the visudo command and add the following:

nagios   ALL = NOPASSWD:/usr/local/nagios/libexec/<plugin>

Let me know how it goes!
Regards,
Bobby

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  • joshimithilesh02 February 8, 2021

    Hi Bobby,

    Thanks for replying. I tried the above solution but it didn’t work.

    I hit command “/usr/local/nagios/libexec/checknrpe -H x.x.x.x -c checkusers” and got same error “NRPE: Unable to read output”.
    after running above command, i check the messages in client server and found the following error “audispd: node=node2 type=USER_AUTH msg=audit(1612799167.089:3007461): pid=15621 uid=497 auid=4294967295 ses=4294967295 msg=‘op=PAM:authentication acct="nagios” exe=“/usr/bin/sudo” hostname=? addr=? terminal=? res=failed’ “ .

    Any idea?

    Thanks and Regards,
    Mithilesh Joshi

    Reply Report
    • bobbyiliev February 8, 2021

      Hi there @joshimithilesh02,

      If you connect to your remote server, is the check_users plugin available:

      ls -l /usr/local/nagios/libexec/

      Regards,
      Bobby

      Reply Report
      • joshimithilesh02 February 8, 2021

        Hi,

        Yes, It is available.

        libexec]# ll -lrth
total 5.8M
-rwxr-xr-x 1 nagios nagios 177K Feb  2 21:46 check_apt
-rwxr-xr-x 1 nagios nagios 136K Feb  2 21:46 check_cluster
-rwxr-xr-x 1 nagios nagios 192K Feb  2 21:46 check_disk
-rwxr-xr-x 1 nagios nagios  86K Feb  2 21:46 check_dummy
-rwxr-xr-x 1 nagios nagios 278K Feb  2 21:46 check_http
-rwxr-xr-x 1 nagios nagios 157K Feb  2 21:46 check_load
-rwxr-xr-x 1 nagios nagios 143K Feb  2 21:46 check_mrtg
-rwxr-xr-x 1 nagios nagios 144K Feb  2 21:46 check_mrtgtraf
-rwxr-xr-x 1 nagios nagios 181K Feb  2 21:46 check_ntp
-rwxr-xr-x 1 nagios nagios 173K Feb  2 21:46 check_ntp_peer
-rwxr-xr-x 1 nagios nagios 209K Feb  2 21:46 check_nwstat
-rwxr-xr-x 1 nagios nagios 158K Feb  2 21:46 check_overcr
-rwxr-xr-x 1 nagios nagios 181K Feb  2 21:46 check_ping
-rwxr-xr-x 1 nagios nagios 155K Feb  2 21:46 check_real
-rwxr-xr-x 1 nagios nagios 187K Feb  2 21:46 check_smtp
-rwxr-xr-x 1 nagios nagios 154K Feb  2 21:46 check_ssh
-rwxr-xr-x 1 nagios nagios 168K Feb  2 21:46 check_tcp
-rwxr-xr-x 1 nagios nagios 156K Feb  2 21:46 check_time
-rwxr-xr-x 1 nagios nagios 169K Feb  2 21:46 check_ntp_time
-rwxr-xr-x 1 nagios nagios 166K Feb  2 21:46 check_ups
-rwxr-xr-x 1 nagios nagios 135K Feb  2 21:46 check_users
-rwxr-xr-x 1 nagios nagios 130K Feb  2 21:46 negate
-rwxr-xr-x 1 nagios nagios 125K Feb  2 21:46 urlize
-rwxr-xr-x 1 nagios nagios 144K Feb  2 21:46 check_ide_smart
-rwxr-xr-x 1 nagios nagios 137K Feb  2 21:46 check_uptime
-rwxr-xr-x 1 nagios nagios 185K Feb  2 21:46 check_procs
        edited by bobbyiliev
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        • bobbyiliev February 9, 2021

          Hi there @joshimithilesh02,

          This is quite interesting, if you try with check_ping does it work?

          Regards,
          Bobby

          Reply Report
          • joshimithilesh02 February 9, 2021

            Hi Bobby,

            No, getting the same error.

            First i tried checkping without defining checkping command in client’s nrpe.cfg file, and got the following error:

            [root@monitorser servers]# /usr/local/nagios/libexec/checknrpe -H 10.0.0.18 -c checkping
            NRPE: Command ‘check_ping’ not defined

            Then i add the definition, tried again and got the same error

            [root@monitorser servers]# /usr/local/nagios/libexec/checknrpe -H 10.0.0.18 -c checkping
            NRPE: Unable to read output

            Regards,
            Mithilesh

            Reply Report
          • bobbyiliev February 10, 2021

            Hi there,

            This is indeed quite interesting, is NRPE running on the remote server?

            sudo systemctl status nrpe.service

            Regards,
            Bobby

            Reply Report
          • joshimithilesh02 February 10, 2021

            Hi Bobby,

            Yes, the nrpe agent is running on client server. please find the output below:

            [root@client opc]# status nrpe
            nrpe start/running, process 24917

            i also test the nrpe connection, it’s also getting connected.

            [root@monitorser servers]# /usr/local/nagios/libexec/check_nrpe -H X.X.X.X

            NRPE v4.0.3

            Reply Report
          • bobbyiliev February 10, 2021

            Hi there,

            So far everything that you have looks very good.

            On the client server, in your /usr/local/nagios/etc/nrpe.cfg do you have the Nagios server address in the allowed hosts configured?

            allowed_hosts=127.0.0.1,::1,your_nagios_server_private_ip

            Regards,
            Bobby

            Reply Report
          • joshimithilesh02 February 11, 2021

            Hi Bobby,

            yes, i have added nagios server IP in allowed address.

            #
# NOTE: This option is ignored if NRPE is running under either inetd or xinetd

allowed_hosts=127.0.0.1,::1,10.0.7.11

            Regards,
            Mithilesh Joshi

            edited by bobbyiliev
            Reply Report
        • bobbyiliev February 11, 2021

          Hi there @joshimithilesh02,

          Everything seems to be set up correctly actually, I was reading this thread on the Nagios support forum here:

          https://support.nagios.com/forum/viewtopic.php?f=7&t=37806&sid=8d8a3ee4f11639d8ac11a5988cfcaad8&start=20

          The person was facing the same problem and managed to get it fixed by a simple reboot of the servers. Maybe something worth giving it a try.

          Let me know how it goes.
          Regards,
          Bobby

          Reply Report

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