Getting "not authorized to perform this operation" on droplets

When I’m trying to access 2 of my droplets today, i’m getting this on my drolets dashboard

{“id”: “Forbidden”, “message”: “You are not authorized to perform this operation” }

When I try to launch my droplet console, I get the same message. Thanks for your help!

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Bobby Iliev
Site Moderator
Site Moderator badge
November 9, 2023

Hi there,

Happy to hear that it is all working for you now!

This issue was most likely related to one of the incidents reported on the status page here:

Accept our apologies for any inconvenience caused!



I got the same message when I click on Graphs for m droplet. {“id”: “Forbidden”, “message”: “You are not authorized to perform this operation” }

I’ve been seeing this recently as well. I’ve tried in different browsers in case it was one of my extensions, but I can’t see any of my droplet monitoring charts.

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

card icon
Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Sign up
card icon
Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We’d like to help.

Learn more
card icon
Become a contributor

You get paid; we donate to tech nonprofits.

Learn more
Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow – whether you’re running one virtual machine or ten thousand.

Learn more ->
DigitalOcean Cloud Control Panel