Question

Github Student Pack promo code can't be used

Posted July 11, 2016 2.6k views
FAQBilling

At the beginning, i want to use the Student Pack promo code, but the promo code typing blank cannot be edited.
I try to pay by paypal, but before i commit the bill, the promo code typing blacnk cannot be edited too.
So, i think i can pay in advance, and then maybe i can use the code.
However, it remind me that the promo code cannot be used.
What should i do? (i just paid now)

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2 answers

Please open a ticket with our support team from the control panel or here. They will be able to review your account and see why you’re having difficulty with the GitHub Student pack code.

Hello, all

If you navigate to your billing page you should be able to see a link which says Apply Promo Code.

In order to activate your package you need to get your personal unique code and also to add a valid payment method to your DigitalOcean’s account (credit/debit card) or add some funds using PayPal.

Please note that you have taken advantage of a different promo code at some prior point each account is only allowed to use one promo code during it’s lifetime.

Hope that this helps!
Regards,
Alex