Question

GitLab SSH Port 22 Network is Unreachable

Hi,

I am getting the following message when trying to use git clone with ssh:

Cloning into '<ProjectName>'...
ssh: connect to host <url> port 22: Network is unreachable
fatal: Could not read from remote repository.

Please make sure you have the correct access rights
and the repository exists.

I have the public key on my GitLab profile and the the private key in my C:/Users/<User>/.ssh folder on my local machine. I have tried the same key for cloning using SSH on GitHub and it works.

Any help on this issue would be greatly appreciated.

Thanks.

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Ryan Quinn • November 1, 2016

There are a couple possible reasons for this:

1.) You are on a network which blocks traffic to port 22. Trying your connection from another network or device would be the best way to quickly test for this.

2.) The ssh service on your droplet is not running.

I would advise trying to access your droplet via the console in the control panel if you use password based authentication or have set a root password. This should allow you to check on and restart the ssh service if needed. If you do not have a root password I would recommend trying a reboot from the control panel to see if the ssh service comes back up. If it does not, open a ticket with our support team, they can boot your droplet to a recovery environment where you can investigate and resolve the issue.

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