Question

GMail not show images from my email marketing

Posted January 20, 2015 3k views

Recently all images on a email composed by my email marketing app is not showing in GMail.

The images are stored on subdomain as http://beta.newsmacweb.com.br/uploads/assets/cartoes/854babae11c07e563b46e2a86c463a02_cartaomacweb.jpg

I have tried to add an image from http://www.newsmacweb.com.br/images/site/logo.png and it appears, so it seems an issue with subdomains.

Anyone can try to point me what to look for? I have looked for security issues, I have read the logs to see if any Google server request is blocked but none is logged.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

I found the problem, and seems so weird.

The problem was that in my e-mail’s html body the src attribute was referencing the image like <img src=“HTTP://www.image.local/image.jpg” alt=“” /> with the protocol upper case. After I rewrite the src value to “http://www.image.local/image.jpg” (protocol in lower case) the GMail return to show the image properly.

Submit an Answer