Hacked account ,multiple droplets created

January 2, 2017 2.2k views
Security Ubuntu
davs3029
By:
davs3029

I just get all my digital ocean account hacked i owe $1330

I dont know what to do i habe been paying only $10 every month and ticket support dosnt reply my comments :C

Help please

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4 Answers
Woet January 2, 2017

Account security is your responsibility, use a random password and two factor authentication next time.

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  • GreyAragami January 2, 2017

    Indeed, nobody should use 2 times the same password. And nowadays password managers like masterpassword help a lot.

newbie January 2, 2017

or even better, use paypal to deposit balance and use from that balance instead of Credit card.

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  • Woet January 2, 2017

    How is that better than securing your account?

    • newbie January 3, 2017

      I wasnt saying to use prepay without securing the account. :P
      account security comes always first no doubt.

romelemperado April 19, 2017

Any update from support? What did you do to your account now?

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teekay101 June 24, 2017

Hi Digital Ocean

Our Account just got hacked and our droplet is gone, this is definitely the last time we use digital ocean and we shall un-refer your services across our networks.

Thanks

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