Question

Having some issues here...

Posted October 10, 2014 1.5k views

Hello! I have been having some problems regarding account verification. I inputed the wrong CC number a few times (One was my teachers old one, another was my friends), and a lock was put on my account. I am indeed a real person, but support isn’t responding to any of this. I AM a student (only 14) who signed up through GitHub, so I do not have a credit card myself. Can someone look into my ticket (#406160) so I can start using DigitalOcean? I have heard GREAT things and I would LOVE to use DO for my school projects!

Thanks
Nick

Add a comment
NickProGaming
By:
NickProGaming
Add a comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer
Zachary_DuBois October 12, 2014

Gotta double check when entering payment information. Also, ask a parent to use their card (As <18 you cannot get one). I am 16 so DigitalOcean will want to verify who you are and such. You will need to provide them with ID, etc in your ticket when they ask.

Reply Report
Submit an Answer

Looking for something else?

Ask a new question Search for more help