Hello! I don’t understand my billing status, I belive there is a mistake. I did not used the server so many hours as in the detailed billing

Question

Yesterday was the first time when I conected to my server, and before that just tried to setup my server, but distroyed all the droplets after 1-2 hours..never used so many hours as in the billing

Answer 1

Woet January 30, 2018

And what do you expect the community to do about this?

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Answer 2

instamediamanagement January 30, 2018

I am new here, didn’t know where to post..an advice would be much more apreciated than that kind of Q

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jonleibowitz January 30, 2018

Contact the support team:

https://cloudsupport.digitalocean.com/s/createticket

Please note: All DO services are billable from the moment they’re created until the moment you destroy the service at an hourly rate. No inference is made to usage other than the fact the service has been provisioned to your account.
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- instamediamanagement January 30, 2018
  
  Thank you. Contacted them and now the problem is fixed. I forgot to delete the volumes when I distroyed the droplets, and the volumes was billed..
  
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Answer 3

jonleibowitz January 30, 2018

Contact the support team:

https://cloudsupport.digitalocean.com/s/createticket

Please note: All DO services are billable from the moment they’re created until the moment you destroy the service at an hourly rate. No inference is made to usage other than the fact the service has been provisioned to your account.
Reply Report
- instamediamanagement January 30, 2018
  
  Thank you. Contacted them and now the problem is fixed. I forgot to delete the volumes when I distroyed the droplets, and the volumes was billed..
  
  Reply Report

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Hello! I don’t understand my billing status, I belive there is a mistake. I did not used the server so many hours as in the detailed billing

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