Hello, One of my droplets is down all others are fine. I cannot power cycle or anything. Any thoughts?

Posted on June 18, 2019

It has been down since 7pm last night. The control panel says it is running, but I cannot do anything.

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Matt Cowley

August 21, 2019

Hi there @lfmedia,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t help in this instance with your Droplet issue.

I’m hoping that you’ve now managed to get this resolved, but if not, please reach out to our amazing support team who will be more than happy to assist you with resolving the issue affecting your Droplet! :)