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Hello, One of my droplets is down all others are fine. I cannot power cycle or anything. Any thoughts?

Posted June 18, 2019 446 views
CentOSApache

It has been down since 7pm last night. The control panel says it is running, but I cannot do anything.

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lfmedia
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lfmedia

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MattIPv4 August 21, 2019

Hi there @lfmedia,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t help in this instance with your Droplet issue.

I’m hoping that you’ve now managed to get this resolved, but if not, please reach out to our amazing support team who will be more than happy to assist you with resolving the issue affecting your Droplet! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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