Help! i updated wordpress plugins for a friend and im locked out

Hello, I do not use digital ocean typically, I am helping a friend (this is his account) as he was having issues with woo-commerce not “selling”. i took an updraft plus back up via wordpress. updated all the plugins, now have white screen of death. I need to either - rename the “plugin” folder so it will allow access to wordpress admin. Then i can restore the plugin back up. I have had a quick look online and normally i use cpanel or equivalent. I have no idea to use digital ocean. If anyone can help access a file manager or rename the plugin folder that would be great.

Thanks Mike

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June 22, 2023

Hey @haydncoral,

If you have your SSH key on the Droplet, you can SSH to the Droplet go to the folder where WordPress is located and rename the folder:

Alternatively, again if you have your SSH key you can use FTP like FileZilla to connect to the Droplet and to the same :

Lastly, if you don’t have an SSH key deployed on the Droplet, you can use the Recovery Console or the Web Console to gain access to the Droplet:

The Droplet Console is a browser-based way to connect to Droplets. Instead of using ssh in a local terminal, you can use the Droplet Console in your preferred web browser.

The Droplet Console has a native-like terminal experience, so you can run commands on your Droplet from a familiar command-line interface. It also provides one-click SSH access to your Droplet without the need for a password or manual SSH key configuration.

Once inside, you can go to the WordPress’s folder with

cd /path/to/wordpress/dir

Once there, you can do

cd wp-content/
mv plugins old-plugins

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