Help with Simple DNS Configuration

  • Posted September 9, 2014


I have my WordPress site all set up, but I’m having issues with DNS for My droplet’s IP address is

Chrome says that the DNS lookup failed, and I’ve checked on many computers in different locations.

I just can’t figure out what I’m doing wrong. Any help would be appreciated.


Looks like you don’t have a wildcard setup for the your domain, you have two choices (based on the limited information above).

Add an explicit A entry into your DNS with the value of “www” pointing to your IP, e.g.


Or, you can have all URLs resolve to your domain, not just www



If you ping your URL, it works

11:12 ~ $ ping
PING ( 56 data bytes
64 bytes from icmp_seq=0 ttl=48 time=49.370 ms

But, when you visit the URL, it redirects to, which does not appear to be setup, and it cannot be pinged.

11:12 ~ $ ping
ping: cannot resolve Unknown host

UNbelievable. Thanks a ton! =D

Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hi !

I went to check your blog, and I can see your website only by surfing by its ip address.

So in your case, you can experience trouble with either DNS propagation, or Apache configuration for your virtualhost.

If you want to check for a DNS resolution, you can use the ‘dig’ command tool, the DNS swiss army knife. Let see if is pointing well to your IP address ( ) :

dig +short

Sounds to be OK on that side. So, going with a browser to your website should work unless your virtualhost configuration is wrong. Let’s check what is going on here :

curl -I
HTTP/1.1 301 Moved Permanently
Date: Tue, 09 Sep 2014 14:44:06 GMT
Server: Apache
X-Powered-By: PHP/5.5.9-1ubuntu4
Set-Cookie: wfvt_4129035792=540f12368f8b8; expires=Tue, 09-Sep-2014 15:14:06 GMT; Max-Age=1800; path=/; httponly
Content-Type: text/html; charset=UTF-8

It looks like your Apache configuration is doing a HTTP 301 (permanent) redirection to But, is your subdomain pointing well to your droplet IP ? You can check it again with dig :

dig +short
--> empty response means no record !!!!

Your trouble may come from the fact you don’t have any DNS record to point the www subdomain for the domain !

You can issue that case by adding a new DNS record from your digitalocean admin panel , so that the subdomain ‘www’ points well your IP.

I hope this could be helpful to you. Feel free to tell if if it solved your issue ;)

See ya and enjoy all those incredible and amazing cloud solutions !

– rustx