Question

Hi all, i have an issue with Prestashop 1.6.0.9.. every time i do something in BO about catalog and products i obtain a blank page

Posted September 14, 2017 1.2k views
PHP

I have already turn on errors and the page don’t show me error, system do what i want to do ( e.g i delete a product, i obtain blank page, a return to BO and product was deleted ) but every time show me blank page.
I don’t understand where is the problem.. someone had this problem before me?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

Hello,

What I usually do with similar CMS issues is:

  • Enable PHP errors so that you could get more information

  • Enable Debug mode for your PrestaShop

  • Check your Apache error logs

If this still does not help, I usually add this to my index:

// Debug - Add this on top of your index.php file

ini_set('error_reporting', E_ERROR);
register_shutdown_function("fatal_handler");

function fatal_handler() {
    $error = error_get_last();
    echo("");
    print_r($error);
}

So let’s say that you are getting this in your /admin area, then you need to add this in your /admin/index.php file. In 99% of the cases, this would display the exact error that is causing the white page.

Regards,
Bobby
Source

Submit an Answer