hi, i have an issue connecting to my webmail, it appears "invalid request data was not saved", can you help me please. regards

Hi,

i appreciate your attention, well i don´t have much to share about this issue, i can log to my administrator account, create new emails, but i can’t log to any of my email accounts, i try changin passwords, create a new acounts, but it´s not working, last time i have a similar expirience, but my droplet was off, i just turn it on and everything works normaly, this time my droplet is on, but i can´t acces to my emails acounts, any of them, and all i have is “invalid request, the data was not saved”, i was thinking off my droplet an turn it on again, but i´m not sure about that, that instrucción send me this message : This shutdown process takes a few minutes to complete because it makes two attempts. First, we try to shut down your Droplet gracefully. If this fails because your Droplet is unresponsive, we power the Droplet off. A hard shutdown can cause data corruption, so we recommend turning off your Droplet from the command line when possible. You will still be billed for Droplets that are turned off because your disk space, CPU, RAM, and IP address will still be reserved.

I appreciate your help, regards

Hi,

i appreciate your attention, well i don´t have much to share about this issue, i can log to my administrator account, create new emails, but i can’t log to any of my email accounts, i try changin passwords, create a new acounts, but it´s not working, last time i have a similar expirience, but my droplet was off, i just turn it on and everything works normaly, this time my droplet is on, but i can´t acces to my emails acounts, any of them, and all i have is “invalid request, the data was not saved”, i was thinking off my droplet an turn it on again, but i´m not sure about that, that instrucción send me this message : This shutdown process takes a few minutes to complete because it makes two attempts. First, we try to shut down your Droplet gracefully. If this fails because your Droplet is unresponsive, we power the Droplet off. A hard shutdown can cause data corruption, so we recommend turning off your Droplet from the command line when possible. You will still be billed for Droplets that are turned off because your disk space, CPU, RAM, and IP address will still be reserved.

I appreciate your help, regards

Hey friend,

I’m afraid this doesn’t quite give us enough information to be able to help. If you can provide deeper insights into what is happening when you try to access your webmail, to help someone from the outside could see it through your eyes, that may help us to offer advice :)

Jarland