Question

Hosting Google domain on droplet, not receiving emails from Digital Ocean.

Hello,

I recently set up a domain via google domains and set up DO to handle the config for the domain. I receive emails from my personal Google, Yahoo, and iCloud email addresses in the google mail app, however I am not receiving emails from DO (email change, droplet root password reset, account password reset, etc).

Has anybody else experienced this issue? Have you found a solution?

Thank you

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello,

If you open up a support ticket with your email address in question, we can take a look on our back end to see where the issue lies. If there is no issue on the backend, you may need to whitelist the digitalocean.com and support.digitalocean.com domains in your address book.

Please let us know if there is anything else we can help you with.

Best, Mike DigitalOcean Support Check out our community for great tutorials, articles and FAQs! https://digitalocean.com/community