Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Temporary Lookup Failure - Postfix & Dovecot Question Question
How to use multiple email account on different domains with one mail server? Question Question

Question

Hosting Google domain on droplet, not receiving emails from Digital Ocean.

Posted January 11, 2016 3.7k views
UbuntuEmailDigitalOceanDNS

Hello,

I recently set up a domain via google domains and set up DO to handle the config for the domain. I receive emails from my personal Google, Yahoo, and iCloud email addresses in the google mail app, however I am not receiving emails from DO (email change, droplet root password reset, account password reset, etc).

Has anybody else experienced this issue? Have you found a solution?

Thank you

Add a comment
matthew9d3fbd00
By:
matthew9d3fbd00

Related

Join the DigitalOcean Community Community

Join 1M+ other developers and:

  • Get help and share knowledge in Q&A
  • Subscribe to topics of interest
  • Get courses & tools that help you grow as a developer or small business owner
 Join Now
Temporary Lookup Failure - Postfix & Dovecot Question Question
How to use multiple email account on different domains with one mail server? Question Question
Add a comment
1 comment
  • kcristella January 11, 2016
    Reply Report

    So the domain was purchased through Google? And you are trying to receive email @domain.com?

    If so, (1) where is the DNS managed (2) where do you nameservers point to and (3) what do your MX records look like?

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
1 answer
mragusa March 9, 2016

Hello,

If you open up a support ticket with your email address in question, we can take a look on our back end to see where the issue lies. If there is no issue on the backend, you may need to whitelist the digitalocean.com and support.digitalocean.com domains in your address book.

Please let us know if there is anything else we can help you with.

Best,
Mike
DigitalOcean Support
Check out our community for great tutorials, articles and FAQs!
https://digitalocean.com/community

Reply Report

Related

Looking for something else?

Ask a new question Search for more help