How about USA-EU Safe Harbor policy?
I've just had a look on your status on US-EU Safe Harbor list and it seems to be as Not Current (http://safeharbor.export.gov/companyinfo.aspx?id=18129).
For us as your customers it is crucial you to be enlisted with 'Current' status at such list. Otherwise, we can not meet the requirements of European legislation on personal data protection.
You should have updated your registration on the Safe Harbor list on october. Additionally, such a change does vary the terms of service. Are you planning to update your status on such frame? When?