How can I create FTP user account, How to Point DocumentRoot (/var/www/html/)?

I need to create Directory inside on DocumentRoot. How to set permissions?

I tried vbut getting Forbidden

You don’t have permission to access /mailboxtool/ on this server.

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how to change user home directory to /var/www/html ??

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I can not change user home directory to /var/www/html