How can we reset our root password

May 24, 2017 2.5k views
DigitalOcean Ubuntu
potatskie
By:
potatskie

Hi,

We have an issue with the root password of our droplets. This is because our former server admin is not connected with us anymore, and there was no proper turnover of the documents. we are left actually with no server admin. we can still log into our droplets as root but that is because we use ssh keys.

But there is one droplet where we really can't login as the root, only an ordinary user. we can't do any changes that involves root permission.

Can you please advise on how we can retrieve our root password.

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1 Answer
hansen May 24, 2017

Hi @potatskie
You can reset the root password of the droplet in the DigitalOcean control panel.
If you setup the droplet with keys originally, then I think you need to request the Recovery Image via a support ticket.

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  • potatskie May 24, 2017

    Hi @hansen ,

    Thank you for the reply.

    I am just curios as to where can I find that reset password functionality. I've also read that from other questions but I can't seem to find that. And where is this DigitalOcean control panel? Is this the one where I can view all the droplets or the part where for individual droplet management, if that is the case then there is none that says reset password

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