Question

How do I cancel my account?

Posted July 2, 2012 41.8k views
1 comment

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9 answers

I used the Digital Ocean on a promotional code. It has been 2 months and DigitalOcean itself off my $ 5. I’m not going to use it in the future. How do I untie my credit card and close the account? How can I make sure that the DigitalOcean will not withdraw money again?
(Sorry for my English.)

You can cancel your account anytime through the control panel.

Where is the control panel
??

how to cancel my account when my account is locked?

I try to Delete the Team so that I can Delete the account, but I get an error message: “Base failed to delete images” after clicking on Deactivate Team. I am the Team owner. Any ideas? Please help.

Frustrated - i have no droplet running and digital ocean charged 40$ , am even unale to deactivate the subscription any one please help

I am having the same issue, i have deleted all resources on the team and my main account, i have paid up what is owed and i still cannot close the accounts.

cherylluttrell40 cancle diditaloceancomnewyorkcityny

I have tried everything to deactivate and cancel my account. Digital Ocean makes it very difficult to cancel. I have tried everything. Like cancelling things within this site. I AM MAKING IT ABUDANTLY CLEAR TO THE CEO OF DIGITAL OCEAN, I NO LONGER WANT TO BE ASSOCIATED WITH YOU OR YOUR COMPANY. PLEASE! SIR! CANCEL MY SUBSCRIPTION. I HAVE TRIED EVERYTHING TO CANCEL BUT THERE IS NO WAY TO DO IT. EVERYTIME I TRY TO CANCEL SOMETHING IT SAYS BASE USER CANNOT DELETE HIS ACCOUNT OR SOMETHING OF THAT NATURE. THERE IS NO TELEPHONE SUPPORT. THIS SITE IS HORRIBLE WITH HELPING TO SIMPLY CANCEL AN ACCOUNT. IT’S LIKE YOU CAN CHECK IN ANY TIME YOU LIKE BUT YOU CAN NEVER LEAVE. HORRIBLE. CANCEL MY ACCOUNT! I’VE BEEN TRYING TO CANCEL FOR ABOUT 4 MONTHS! CANCEL MY ACCOUNT PLEASE! CANCEL!