how do I change my FTP username and password here?

Posted December 19, 2018 5.3k views
Configuration ManagementUbuntu 16.04

This site is where I host my company’s site. How do I change my FTP username and password?

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3 answers

Hey friend,

Great question! I’m afraid that the correct answer has to be a bit vague. We’re not actually a web hosting service, but many people do host websites on our platform. This means that FTP is not implied, rather it is something that can be built by the user if they choose to do so, and there is no single correct way for them to build it. In turn, there is no single correct way to change an FTP user/pass.

If you have installed an environment that standardizes this and makes it easier, like a hosting control panel such as cPanel, Plesk, or VestaCP, then you may want to refer to their documentation individually. If you have installed/configured a certain type of FTP server using a certain type of authentication, you can share those details with us here and we may be able to advise.

If you’re not sure about any of this and just looking for the shortest path to get in to the files on the server, you can reset the password for the system user “root” which exists on all servers. We have a quick guide that may help with that:



In general, you will get the login credentials to your email address right after creating the droplet. You first NEED to login to the droplet through the terminal (MAC) or through Putty (Windows). You will be asked to change the password once you try to login.

Now please follow the Initial Server setup configuration (you will find the tutorial here in this community) and create different users.

It is not suggested to share the root credentials to anyone. Instead, create users with roles.

Hope this helps.

For Ubunto 20, login using root through SSH.

To change a password for user named “tom” in Ubuntu, type:
sudo passwd tom