Question

How do I delete users from Matrix synapse backend?

Posted on November 16, 2023
DigitalOcean Droplets
Asked by 5a7a4fd77cfb48d78cbaa18641610a

Through my droplet console I can add additional users, reset current user passwords, and upgrade element. These are all achieved through a bash script but I am unable to delete users.

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KFSys

Site Moderator

• November 16, 2023

Heya @5a7a4fd77cfb48d78cbaa18641610a,

To delete a user, you actually ‘deactivate’ them via the API. This prevents the user from logging in and removes them from all rooms.

Use a command like curl -X POST -H "Authorization: Bearer [YOUR_ACCESS_TOKEN]" -H "Content-Type: application/json" -d '{"erase": true}' "https://[your_matrix_server]/_synapse/admin/v1/deactivate/@username:domain".
Replace [YOUR_ACCESS_TOKEN] with your admin user’s access token, [your_matrix_server] with your server’s URL, and @username:domain with the full Matrix ID of the user you want to deactivate.
The "erase": true part ensures that the user’s data is also erased, not just deactivated.