leoleite
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leoleite

how fix bug Wordprees white screen on digital ocean, after installing a plugin?

December 28, 2014 926 views

Hi, i have problem, my wordpress are with white screen. How do I access the web via the FTP system files? This happened after installing a plugin. How to fix?

2 comments
  • You can access your files via SFTP using a client like Filezilla. Simply use your SSH credentials, select the SFTP protocol and port 22.

    To troubleshoot an issue with a php program (like Wordpress) I would first recommend reviewing your apache log files to see if anything is being recorded in your error log when this occurs. Your error logs can be found in /var/log/apache2/ (on Ubuntu/Debian) or /var/log/httpd/ (on CentOS/Fedora)

  • As mentioned before, access your droplet via SSH/SFTP and remove the plugin, WP should go back to normal. then check logs if you want to fix it.

1 Answer

This question was answered by @ryanpq:

You can access your files via SFTP using a client like Filezilla. Simply use your SSH credentials, select the SFTP protocol and port 22.

To troubleshoot an issue with a php program (like Wordpress) I would first recommend reviewing your apache log files to see if anything is being recorded in your error log when this occurs. Your error logs can be found in /var/log/apache2/ (on Ubuntu/Debian) or /var/log/httpd/ (on CentOS/Fedora)

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