Question

how fix bug Wordprees white screen on digital ocean, after installing a plugin?

Posted December 28, 2014 1.8k views

Hi, i have problem, my wordpress are with white screen. How do I access the web via the FTP system files? This happened after installing a plugin. How to fix?

2 comments
  • You can access your files via SFTP using a client like Filezilla. Simply use your SSH credentials, select the SFTP protocol and port 22.

    To troubleshoot an issue with a php program (like Wordpress) I would first recommend reviewing your apache log files to see if anything is being recorded in your error log when this occurs. Your error logs can be found in /var/log/apache2/ (on Ubuntu/Debian) or /var/log/httpd/ (on CentOS/Fedora)

  • As mentioned before, access your droplet via SSH/SFTP and remove the plugin, WP should go back to normal. then check logs if you want to fix it.

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
1 answer

This question was answered by @ryanpq:

You can access your files via SFTP using a client like Filezilla. Simply use your SSH credentials, select the SFTP protocol and port 22.

To troubleshoot an issue with a php program (like Wordpress) I would first recommend reviewing your apache log files to see if anything is being recorded in your error log when this occurs. Your error logs can be found in /var/log/apache2/ (on Ubuntu/Debian) or /var/log/httpd/ (on CentOS/Fedora)

View the original comment

Submit an Answer